Store Policies
When will my order ship?
Your order will ship within 2-3 business days from the day we receive your order. Please allow an additional five to six days for your product to be delivered. If for any reason your order will be delayed you will be notified by phone or email. The prices and estimated shipping time apply only to the lower 48 states.
In some cases, our warehouse may have an inventory discrepancy and some items may no longer be available. We strive to keep our inventory as current as possible, but in some cases errors arise. We appreciate your business and in this event you will be contacted via e-mail to see if you wish the remaining part of the order to be shipped.
Privacy Policy: We will not share your personal information.
Returns:
If for some reason you received an item in error or damaged, please contact me within seven (7) days of receipt for return instructions.
If you change your mind on the item or do not need the item any longer, or you ordered the wrong size, you are responsible for paying the shipping charges to return or exchange and a restocking fee may be charged between 15% - 20%. Please contact us within seven (7) days of receipt and we will send you the return instructions. See below for special instructions on Le Vele products.
Returns and Exchanges: Items must have original packaging and paperwork to be eligible for a refund or exchange.
Items altered by the customer may not be returned or exchanged.
For Le Vele products: If for some reason you are not satisfied with your Le Vele duvet cover set, please contact us via phone or email within 3 days of receipt of delivery to obtain a return authorization (RA) in order that the return be accepted. We will then email you instructions for shipping. DO NOT RETURN THE ORDER WITHOUT NOTIFICATION. Once we received the returned merchandize we will insure it is in “unused condition” and we will credit your account. All returns must be in the original box and unused condition and must have an RA number before we accept them. All returns, order cancellations and refusals of delivery may be subject to a $15.00 per item processing fee plus the actual shipping cost for the return.
Refunds can take up to four weeks to process. For credit card orders, please allow two statements for credit to appear.
Contact: girliebedding@gmail.com or 321-276-9240. Please see store hours.
